U.S. Shipping Information
We are dedicated to ensuring that your experience with us is seamless and enjoyable, especially when it comes to shipping. That's why we have partnered with DHL Express to provide you with the best delivery experience possible.
U.S. Orders
- Shipping time: 2-4 business days after dispatch.
- Orders over 129 USD will have Free Express Shipping.
Taxes and Duties for International Orders
Please be aware that Lash Jungle is not responsible for any additional customs charges or fees.
For more information on customs policies, we recommend contacting your local postal or customs office.
Lost, Misplaced, or Stolen Parcels
After your order has been handed over to the shipping carrier, Lash Jungle is not liable for any lost, misplaced, or stolen parcels. For assistance with such issues, we recommend reaching out directly to Australia Post or DHL Express customer service for quicker and more accurate support.
If you added shipping protection to your order, we've got you covered for any loss, damage, or theft. Simply email us at admin@lashjungle.com, and our team will be happy to assist you.
Store Pickup
Unfortunately, we do not offer pickup at this time.
Please note: The estimated shipping times are provided as a guide, and while we strive to meet them, we cannot guarantee delivery within these exact time frames.
